Covid-19 Policy

Updated 27th February 2023

Having reviewed our previous covid policy we have decided that whilst we still need to be cautious in order to protect our guests, staff and our business. As some guests are either vulnerable themselves or live/care for someone who is and we want to give them and our staff the confidence to be here.  

Any guest that does not adhere to this policy will be asked to leave – please see our T&C’s.

Guests

Guests must have been in the UK for at least 5 days before arrival.

Any guest or member of their household that develops any Covid-19 type symptoms or tests positive for Covid-19 within 7 days of arrival date must inform Simply Healing and move their retreat to a date at least 14 days after original date of arrival.

Any guest that is coughing or sneezing will be asked to wear a mask for treatments and any elements of that treatment that are not possible due to the mask will be omitted.

Only the guest may enter the building. Family members or drivers will not be admitted for any reason. No visitors are allowed in the building for the duration of the retreat.

Guests are not able to change their allocated room once they have entered, please ensure that all room requirements are discussed at the time of booking, Simply Healing will endeavour to fulfil these, however cannot guarantee in case rooms have to be reallocated due to extended cleaning requirements.

Please be aware that after arrival, we ask that guests do not leave the premises other than to walk locally.

Guests who develop possible covid-19 symptoms during their stay will be ask to return home. Full details for this eventuality can be found on our T&C’s.

Staff

Any member of staff testing positive with or without showing symptoms are asked to stay away and will not return to work until they have tested negative and are free of any symptoms.

No member of staff will be allowed to work until they have been back in the UK for 5 days following a trip aboard along with a lateral flow test.